Who we are
Speedshare is owned and operated by Thomas Schulze and a team of volunteers. Our website address is https://speedshare.me. You can use the contact form to get in touch with us.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) is provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
Like all other websites, we use cookies to enable some functionality on our website. You can always change your cookie settings for Speedshare by going to the Cookie Preferences
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Our Cookie Banner and the list and descriptions of cookies used are created and maintained by CookieYes.
Embedded content from other websites
Posts and pages on this site may include embedded content (e.g. videos, images, articles, social media posts, etc.). Embedded content from other websites can behave in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What data we track
Note that all data collected is anonymized unless you make a purchase, contact us, or leave a comment or review.
Browsing
While you visit our site, we might track the following:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
- Location and IP address: we’ll use this for purposes like estimating taxes and shipping costs.
Events and services
We collect some information about you during the checkout process on our website.
Once you make a purchase, we are legally required to retain some of your your data for the purpose of fulfilling your order, being able to issue refunds, pay taxes, etc.
When you purchase a ticket, we and our payment gateway suppliers (PayPal and/or Stripe) ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and other optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our website
- Comply with any legal obligations we have, such as calculating taxes
- Improve our offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your username, name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. On the other hand, we have to store purchase information for 2 years for tax and accounting purposes. This includes your name, email address, billing, and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Anonymous data will also be shared via cookies with various providers, as per our cookie policy above.
Comments and reviews
Comments, reviews and testimonials are sent to the Askimet spam protection service before they are made visible on our website.
Payments
We accept payments through Stripe.com and PayPal. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Stripe can also save your payment information if you select to do so.
Please see the Stripe Privacy Policy for more details.
How long we retain your data
If you leave a public comment, review or testimonial, your contribution and its metadata are retained indefinitely. This is so we can display it on our website, and also so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
We want to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request a copy of your personal data. We may charge you a small fee for this service representing only the effort to retrieve and send your data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete any information you believe is incomplete. If you can rectify and complete that data by yourself we might direct you to where you can fix it yourself. Otherwise, and only if the incorrect or incomplete data is because of a big mistake on your side, we might charge you a small fee for the time it takes us to fix the issue.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions. This is not possible if we are still processing an order you have placed, like if you have purchased a ticket for an event that hasn’t happened yet. By asking us to delete your data you might give up certain rights, like the right to dispute payments, or to request replacements or refunds… once your data is deleted we won’t be able to see any of your previous activity anymore, so you will not be eligible for discounts or other promotions based on that. Erasing your data also means that all connected comments or other content you have provided to Speedshare will have to be deleted. As long as it is legally possible, however, we will erase your data immediately or as soon as allowed.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. We may charge you a small fee for this service representing only the effort to retrieve and send your data.
If you make a request for one of the reasons above, we have one month to respond to you. If you would like to exercise any of these rights, please notify us using the contact form on this website.
Who on our team can access your data
Some members of our team have access to some of the information you provide us. Administrators can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Nobody on our team has access to your full payment details other than what is required to confirm your identity and process disputes.
Official complaints about data use
Since we are based in Barcelona, Catalonia, Spain we and your data are governed by the European GDPR.
Should you feel that we have not addressed a concern you have raised with us in a satisfactory manner, you can get help from the Catalan Data Protection Authority at https://apdcat.gencat.cat/ca/inici/index.html.